inlingua privacy policy

1. Introduction, controller and data protection officer

(1) We, inlingua Sprachschule Frankfurt GmbH & Co.KG, Kaiserstraße 37, 60329 Frankfurt am Main, as the controller for data processing in accordance with Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR), explain to you in this privacy policy why and how we process your personal data (“data”). Personal data is any data that can be related to you personally, e.g., name, address, email addresses, user behavior.

This privacy policy applies to all our data processing activities, particularly

  • on this website
  • for the provision of our services
  • in our social media profiles.

(2) We have appointed a Data Protection Officer, whom you can reach at datenschutz – at – privacy-solutions.org and via the address above.

You can also find information about us in the Imprint.

(3) When you contact us by email or via a contact form, the data you provide (your email address, possibly your name and phone number) will be stored by us to answer your questions. We delete the data collected in this context after storage is no longer necessary, or restrict processing if there are legal retention obligations.

(4) If we use commissioned service providers for individual functions of our offer or wish to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the defined criteria for the storage period.

2. Your Rights

(1) You have the following rights concerning your personal data with respect to us:
– Right of access,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to processing,
– Right to data portability.

(2) You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.

3. Collection of Personal Data When Visiting Our Website

(1) When using the website for informational purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Operating system and its interface
– Language and version of the browser software.

(2) Use of Cookies

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the overall internet offering more user-friendly and effective.

This website uses the following types of cookies:

  1. a) Transient cookies, which are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, which allows various requests from your browser to be assigned to the common session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
  2. b) Persistent cookies, which are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

4. Further Functions and Offers of Our Website

(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. For this, you usually have to provide further personal data, which we use for the provision of the respective service and for which the aforementioned principles for data processing apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

5. Withdrawal of Consent and Objection to the Processing of Your Data

(1) If you have given consent to the processing of your data, you can withdraw it at any time. To do this, please send an email to frankfurt@inlingua.de or write by post to the address above. Such a withdrawal affects the lawfulness of the processing of your personal data after you have expressed it to us.

(2) Insofar as we base the processing of your personal data on a balancing of interests, you can object to the processing. This is the case if the processing is not necessary for the performance of a contract with you, which will be explained by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either stop or adjust the data processing or demonstrate to you our compelling legitimate grounds on which we continue the processing.

(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the contact details above.

6. Contact Form

We offer you a contact form to inquire about our services. We then process the data you provide exclusively to answer your inquiry. The legal basis is Article 6 (1) (b) GDPR.

7. Binding Bookings

You can also make binding bookings for services via our website. The legal basis is Article 6 (1) (b) GDPR. You can find more details about our offers and their terms in our General Terms and Conditions (GTC).

8. Use of Your Data for Advertising Purposes

In accordance with Article 6 (1) (a) GDPR, you can consent to the use of your data for advertising purposes. You declare your consent by actively ticking an additional box in connection with the contact form.

Information on how to withdraw your consent can be found above under section 5. Every advertising communication contains these options, or you can send us an email.

9. Use of Google Analytics (4)

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).
Nature and purpose of processing
Google Analytics uses cookies that enable an analysis of your use of this website. The information collected by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

Type and purpose of processing
Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server and stored there, whereby a transfer to servers of Google LLC in the USA cannot be excluded.
With Google Analytics 4, the anonymization of IP addresses is enabled by default.
Due to IP anonymization, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your visit to the website, your user behavior is recorded in the form of “events.” Events can include: page views, first visit to the website, start of session, your “click path” (interaction with the website), scrolls (whenever a user scrolls to the bottom of the page), clicks on external links, internal search queries, interaction with videos, file downloads, ads viewed/clicked, and language settings.
The following is also recorded: your approximate location (region), date and time of visit, your IP address (in abbreviated form), technical information about your browser and the devices you use (e.g., language settings, screen resolution), your internet service provider, and the referrer URL (via which website/advertising medium
you came to this website).

Purposes of processing
On behalf of the operator of this website, Google will use this information to evaluate your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website.

Recipients
The recipients of the data are/may be: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as a processor pursuant to Art. 28 GDPR), Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and Alphabet Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Third country transfer
For the US, the European Commission adopted its adequacy decision (EU-US Data Privacy Framework) on July 10, 2023. Google LLC Google LLC is certified under the EU-US Data Privacy Framework. Since Google servers are distributed worldwide and a transfer to third countries cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider. Further information on the EU-US Data Privacy Framework can be found at:
https://www.dataprivacyframework.gov/.

Storage period
The data sent by us and linked to cookies is automatically deleted after 2 months. The maximum lifetime of Google Analytics cookies is 2 years. Data that has reached its retention period is automatically deleted once a month.

Legal basis
The legal basis for this data processing is your consent in accordance with Art. 6 (1) (a) a GDPR and Section 25 (1) sentence 1 TTDSG.

Revocation
You can revoke your consent at any time with future effect by accessing the cookie settings [insert link to your consent tool] and changing your selection there.
The legality of the processing carried out on the basis of the consent until revocation remains unaffected. You can also prevent the storage of cookies from the outset by adjusting the settings of your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in restrictions on the functionality of this and other websites.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google and the processing of this data by Google by downloading and installing the browser add-on to deactivate Google Analytics. The add-on is available at: https://tools.google.com/dlpage/gaoptout?hl=de.


Further information
For more information about the terms of use of Google Analytics and data protection at Google, please visit https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/?hl=de.

10. Integration of YouTube

(1) We have integrated YouTube videos into our online offering, which are stored on https://www.YouTube.com and can be played directly from our website. These are all embedded in “enhanced privacy mode”, meaning that no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence over this data transfer.

(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under section 3 of this declaration will be transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish for your data to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research, and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, for the exercise of which you must contact YouTube.

(3) Further information on the purpose and scope of data collection and its processing by YouTube can be found in their privacy policy. There you will also find further information about your rights and setting options for protecting your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and relies on EU standard contractual clauses.